- OperatorSIMBA N.V.
- Established2024
- Games4,000+ (slots, live casino, crash, sports)
- Withdrawal SpeedInstant (manual review up to 24 hours)
1. General terms
These Terms & Conditions form an agreement between you and the operator of Instant Casino. References to “Instant Casino”, “we”, “us” or “our” mean the relevant operator responsible for providing the website and services. References to “you” or “your” mean the person accessing the website or using an account. If you do not agree with these terms, you must not use the website or its services.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before registering or playing. Access may be restricted in some locations, and we may use technical or other measures to limit access where required. You must not use the website where doing so would breach any applicable law or regulation.
Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes to the website, services, legal requirements or business practices. The latest version will be made available on the website and will apply from the date stated, or from the date it is published if no date is stated. You should review this page regularly. If you continue to use the website after changes take effect, you will be treated as having accepted the updated terms.
Website information
We aim to keep website content accurate and current, but information may contain errors, omissions or temporary inaccuracies. Game descriptions, availability, images and other content are provided for general information and may change without notice. Nothing on the website should be treated as financial, legal or personal advice. If a specific game, promotion or service has additional terms, those terms will apply alongside these Terms & Conditions.
2. Accounts and player responsibilities
You may need to create an account before using certain services. You must provide information that is complete, accurate and up to date, and you must update it when circumstances change. We may ask you to verify your identity, age, address, payment information or source of funds. Verification checks may be required before deposits, withdrawals or continued access can be permitted.
You must keep your account login details confidential and take reasonable steps to prevent another person from accessing your account. You are responsible for activity carried out through your account unless you have promptly notified us of suspected unauthorised access. You must not allow another person to use your account, transfer your account to another person or maintain more than one account where this is not permitted.
- You must meet the applicable minimum legal age requirement before opening or using an account.
- You must use your own name and provide truthful information during registration and verification.
- You must not use the website for fraud, money laundering, unlawful activity or any other improper purpose.
- You must not interfere with the website, games, security systems or other players.
- You must not use automated tools, bots, scripts or software intended to gain an unfair advantage.
- You must promptly tell us if you believe your account has been compromised or used without permission.
We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification cannot be completed, activity is unlawful, or account use creates a risk to the website, its users or the integrity of games. We may also take action where required by law or by a relevant authority. Any review or action will be handled in accordance with applicable requirements.
3. Deposits, games and withdrawals
Available payment methods, minimum and maximum amounts, processing requirements and any applicable charges will be shown on the website or during the relevant transaction. You must only use a payment method that belongs to you or that you are authorised to use. A transaction may be delayed, declined or reversed where information is incomplete, a payment provider does not approve it, additional checks are required or the transaction does not meet applicable requirements.
Funds added to an account are intended for lawful participation in the services and must not be used for prohibited activity. We may request information about the ownership or source of funds. You must not attempt to deposit or withdraw funds on behalf of another person. Any payment or transaction must comply with the rules of the relevant payment provider as well as these terms.
Games may have their own rules, instructions, betting options and outcome information. You are responsible for checking those rules before playing. A game result determined by the relevant game system will generally be treated as final, subject to any review required for a technical error, system fault, suspected fraud or other exceptional issue. If a game is interrupted, we may investigate the event and take reasonable steps to resolve it.
Promotions and bonuses
Promotions, bonuses, rewards and offers may be available from time to time. Each offer may have separate eligibility requirements, expiry dates, wagering conditions, game restrictions, deposit conditions or other rules. Those promotional terms must be read before an offer is accepted. If there is a conflict between a promotion’s specific terms and these general terms, the specific promotional terms will apply to that offer.
We may withdraw, change or cancel a promotion where permitted, including where an offer has been applied in error, misused or obtained through prohibited activity. A promotion is not an entitlement unless its stated conditions have been met. We may remove a bonus or related benefit where the applicable promotional rules have not been followed.
Withdrawals and account balances
Withdrawal requests may be subject to identity, account, payment and responsible gambling checks. We may return funds through an appropriate payment method, ask for further information or delay processing while checks are completed. Processing times can vary according to the payment method, verification requirements and circumstances of the request. You should ensure that your account information is accurate before requesting a withdrawal.
4. Responsible use, privacy and legal matters
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. We provide responsible gambling tools and information that may help you manage your activity. If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, consider taking a break and seeking support from an appropriate professional or gambling support service.
You may request account restrictions, a break or self-exclusion through the available account or support processes. Restrictions may affect access to games, deposits, withdrawals or other services. You must not attempt to avoid a restriction by creating another account or using another person’s account. We may close or restrict accounts where we identify signs of harmful or problematic gambling, subject to applicable obligations.
Privacy and communications
Personal information is handled in accordance with our Privacy Policy and applicable Australian privacy requirements. We may collect and use information for account administration, identity verification, payments, security, fraud prevention, customer support, legal compliance and service improvement. By using the website, you acknowledge that electronic communications may be used to provide notices, account information and service updates. Marketing communications will be handled in accordance with applicable requirements and available preferences.
Technical issues and availability
We aim to keep the website available and secure, but access may occasionally be interrupted because of maintenance, technical faults, telecommunications issues, cyber incidents or events outside our reasonable control. We do not guarantee that the website or every service will always be available, error-free or compatible with every device. You are responsible for maintaining suitable equipment, internet access and security software.
Liability and applicable law
To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, we are not responsible for loss caused by events outside our reasonable control, your failure to follow these terms, unauthorised access resulting from your actions, or reliance on incomplete or outdated website information.
These terms are intended to operate consistently with applicable Australian law and regulatory requirements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. If you have a question, complaint or concern about these terms or the services, please use the support or contact channels made available on the Instant Casino website.
