- OperatorSIMBA N.V.
- Established2024
- Games4,000+ (slots, live casino, crash, sports)
- Withdrawal SpeedInstant (manual review up to 24 hours)
How to get in touch
For assistance, send an email to support@instant-casino.wtf. Please use the email address associated with your account where possible, as this may help the team locate your details and respond more efficiently. Do not include your password or other sensitive security information in your message.
To help support deal with your request faster, include your account email or username, a short description of the issue, and screenshots if relevant. If the matter concerns a payment, verification step or technical error, explain what happened and include any useful reference information without sharing confidential payment or login details.
- Account access, profile or verification questions
- Deposit and withdrawal assistance
- Questions about applicable bonus terms
- Technical problems, errors or website issues
- Responsible gambling requests, including help with account restrictions
Before sending your message
Please check that your message is clear and that any attachments are relevant and readable. If you are reporting a technical issue, describe the device or browser involved and the steps that led to the problem where possible. This information can help support investigate the matter more effectively.
Support generally replies within 24 hours, but response times can vary depending on the nature of the request and the information required. Please avoid sending repeated messages about the same issue, as this may make it harder to follow the conversation. For responsible gambling concerns, contact support as soon as possible so your request can be reviewed.
