Betting Rules

1. General betting conditions

By placing a bet with Instant Casino, you confirm that you are legally permitted to use the relevant service in your location and that the information associated with your account is accurate and current. Betting services may only be used by eligible adults. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation.

All bets are subject to these rules and any product-specific rules displayed on the relevant betting page. If a particular market, game, competition or promotion has additional conditions, those conditions will apply together with these rules. Where there is an inconsistency, the more specific rule for the relevant product or market will generally apply, subject to applicable law and the platform's general Terms and Conditions.

You are responsible for checking your selections, stake, odds, bet type and any other details before confirming a bet. Once a bet has been submitted and accepted, it may not be cancelled, changed or withdrawn unless the applicable rules expressly allow it. A bet is not considered accepted merely because it has been prepared, displayed in a bet slip or submitted for processing.

• Only one personal account may be used where the account terms require this.
• Account holders must keep login details secure and must notify the relevant support channel if they suspect unauthorised access.
• Bets must be placed using funds available in the account or through an approved payment method.
• Players must not use the service for unlawful activity, fraud, market manipulation or any attempt to interfere with platform systems.
• Instant Casino may carry out identity, age, payment and safer gambling checks before or after a bet is accepted.

Minimum and maximum stakes, available markets, permitted bet types and other restrictions may vary. These details will be shown, where relevant, before a bet is confirmed. A bet may be declined or restricted where required by law, risk controls, technical limitations, account restrictions or the rules of a particular market.

2. Bet placement and acceptance

The information shown on the website or application may change before a bet is accepted. This can include prices, odds, market status, selections, limits and availability. You should review the final bet confirmation carefully. The confirmation shown in your account is the primary record of the bet, subject to correction of an obvious error or any applicable review.

A bet is normally accepted only when it has been recorded in the betting system and a confirmation is made available in your account or on the relevant screen. A message indicating that a request has been received does not necessarily mean that the bet has been accepted. If a bet cannot be accepted, any amount associated with the unsuccessful request should be handled in accordance with the applicable account and payment rules.

Temporary outages, internet failures, device issues, delayed communications and other technical events may affect the submission or display of a bet. You should not assume that a bet was placed if no confirmation is available. If your account shows conflicting information, keep a record of the relevant details and request a review through the available support process.

Errors and irregular activity

If an obvious error affects a price, market, result, settlement or other betting information, Instant Casino may correct the error and settle the affected bet according to the correct information. An obvious error may include a clear display, typing, calculation, technical or pricing mistake. Where appropriate, affected bets may be cancelled or re-settled in accordance with the applicable rules.

Bets may also be reviewed where there is suspected fraud, collusion, multiple-account activity, misuse of an offer, payment irregularity, account compromise or conduct that could affect the integrity of a market. Any action taken will be subject to applicable law and the relevant account terms. Players should not attempt to exploit a known error or technical weakness.

3. Results, settlement and disputes

Bets are settled using the official result or outcome applicable to the relevant market. The source used may depend on the sport, event, game or product. Results may be provisional when first displayed and can be reviewed if an official correction, postponement, abandonment, replay, technical issue or other relevant event affects the outcome.

Unless a product-specific rule says otherwise, the result used for settlement will be the result recognised under the relevant market rules. Later changes that are not part of the defined settlement process may not change a completed settlement. You should read the rules displayed for the specific market, particularly for events that may be postponed, shortened, abandoned or completed at a later time.

• A winning bet is settled according to the applicable price, odds, payout calculation and stake shown or defined for that bet.
• A losing bet has no return unless a correction or review changes the settlement.
• Void or cancelled bets are handled under the rules for the relevant product, market or event.
• Multiple or combination bets may be affected if one or more selections are void, cancelled or otherwise unavailable.
• Where a market is suspended or closed, no further bet should be treated as accepted unless the system confirms it.

If you believe a bet has been settled incorrectly, you should review the market rules and account history first. A dispute should then be raised through the available support process with enough information to identify the bet, such as the date, market, selection and reference shown in your account. Reviews may require account verification or additional information. The outcome of a review will be based on the records available, the applicable rules and any relevant official information.

The display of a result, balance or settlement may be delayed while information is checked. A displayed amount should not be treated as final if the transaction is marked as pending, under review or subject to correction.

4. Player responsibilities and safer betting

Betting involves risk and should be treated as entertainment, not as a way to make money or recover losses. You should only bet with money you can afford to lose. Set a budget before you play, consider the time you spend betting and avoid making decisions while distressed, tired, affected by alcohol or affected by other substances.

Instant Casino may provide safer gambling tools and account controls, which can include deposit controls, activity information, time reminders, temporary breaks and self-exclusion options. The availability and operation of these tools may vary. You should use the controls that suit your circumstances and contact the available support channel if you need help understanding them.

• Do not chase losses or increase stakes to try to recover money.
• Take regular breaks and avoid betting when it stops being enjoyable.
• Keep your account details private and review your betting activity regularly.
• Do not borrow money, use essential household funds or use another person's account to bet.
• Seek independent support if betting is affecting your finances, relationships, work or wellbeing.

Players in Australia should also consider the legal requirements and restrictions that apply in their state or territory. Services, products and payment options may not be available in every location. You are responsible for ensuring that your use of the service is lawful where you are located.

Updates to these rules

These Betting Rules may be updated when products, systems, legal requirements or operating procedures change. The current version published on the website applies to future betting activity from the time it takes effect, unless a different approach is required by law. It is your responsibility to check the rules regularly. If you have a question about a specific bet, market or account action, use the available customer support process and provide clear, accurate information.